Shipping policy

In-store Pickup:

In-store pickup is available from 9:30am to 5:30pm, Monday through Friday. Order with us online and select the "Pick up" option when checking out. Once you have placed your order, please give us a few hours to prepare it. We will send you an email once your order is ready to be picked up.

All in-store “Pick up” will happen at our downtown, 112 East College Ave., location. Please allow additional processing time for orders placed over the weekend. 

Please contact the shipping department with any questions regarding our in-store pick up. 

Info@lions-pride.com  (814) 234-2153

 

Standard Shipping:

If your order is received by 11 AM Eastern Standard Time Monday through Friday, it will “generally” leave our store the same day. (During the months of November and December, please allow an additional 1-2 days for order processing). For shipping purposes, our business days are Monday through Friday. Packages do not leave our store on Saturday or Sunday. Orders placed after 11:00 AM Friday will not leave our store until the following Monday.

Standard shipping rates start at $8 per order.  Most orders will be shipped with UPS Ground or Ground Saver.  The service type will be decided by our Lions Pride shipping department.  Orders shipped to a PO Box will be shipped with USPS.  Tracking information will be emailed upon shipment of your order.

Spend $75 or more and receive FREE Standard shipping on most items shipped within the 48 contiguous United States.

Exclusions apply:

  • Shipping premiums will apply to oversize items or items shipped from the manufacturer. 
  • Diploma frames and Blakeway framed panoramic stadium prints are shipped using UPS Ground.
  • Alaska and Hawaii are excluded from free Standard shipping.
  • All orders shipping to an FPO and/or APO address will be shipped with USPS. 

Please contact the shipping department with any questions. 

Info@lions-pride.com  (814) 234-2153

 

UPS Next Day Air and 2nd Day Air:

When choosing the UPS 2nd Day Air or Next Day Air shipping option, your order will take the highest priority over our Standard Shipping orders.  We understand you are choosing to pay a higher price and would like the order as soon as possible. We understand the urgency of the order, and you will receive expedited processing of your order. Your order will be processed ahead of all other shipping options. We have found UPS to be the most reliable shipping carrier in the business and want to offer that service to our valued customers.

If your order is received by 11 AM Eastern Standard Time Monday through Friday and is being shipped UPS Next Day and/or UPS Second Day, it will ship the same day. (Excluding Holiday shipping periods)

Please remember that Next Day and Second Day services are only moving Monday through Friday. Therefore, if you order Thursday after 11 AM Eastern Standard Time, your order may not ship out until Friday. If it is shipped on Friday, Next day air, it will not be received until Monday. The same is true for UPS Second Day.

*UPS No longer guarantees their Second Day service to arrive in 2 business days. Every effort is made, however there is no guarantee. UPS Second Day service guarantee was suspended on March 24, 2020. Only UPS Next Day Air is currently guaranteed.

FPO and APO addresses can't be shipped UPS Next Day or UPS 2nd Day Air. They will only be shipped with the US Postal Service. 

Please contact the shipping department with any questions regarding UPS Air shipments. 

Info@lions-pride.com  (814) 234-2153

 

International Orders:

International orders are generally shipped UPS Worldwide Saver. Free Shipping does not apply.  International rates are displayed at check out.

 

Damaged / Incorrect Items:

For damaged items follow these steps:

  1. Contact Lions Pride at 814-234-2153 or e-mail us at info@lions-pride.com to notify us of the problem.
  2. A replacement will be sent out and UPS or USPS will be notified
  3. Keep the damaged item in the original packaging for UPS or USPS to inspect.

For incorrect items follow these steps:

  1. Contact Lions Pride at 814-234-2153 or e-mail us at info@lions-pride.com to notify us of the problem.
  2. We will ship the correct item to you along with a prepaid shipping label for you to return the incorrect item.
  3. Once you receive the correct item put the label on the packaging and mail it back to us.